Any hours listed above are online bookable hours. If day says "By Appointment Only" please call me at 949-443-9268 if you can't book your preferred appointment time online. I am more than happy to accommodate you as my schedule and work location allow.
If my rental agreement changes so that I may work only during specific hours or only on certain days and I see you outside of those times, Custom Scheduling Fees may apply to cover extra rental fees I have to pay the spa. I will disclose such information here if applicable. Custom Scheduling Fees are not included in total cost listed on online bookings. They are added at time of checkout and payment. Currently, I do not charge Custom Scheduling Fees. Find more information about Custom Scheduling Fees below.
BOOK AND PURCHASE ONLINE NOW BY CLICKING HERE.See Helpful Tips for Booking Online and Full Policies and Disclosures HERE.
NOTE: When booking online, you must do so at least 24 hours in advance. This helps prevent double bookings and schedule conflicts. If you want to make a booking less than 24 hours in advance, call me at 949-443-9268 and I will be happy to help you as my schedule allows.
These policies apply only to work that I, Karin M. Johnson, provide. For purchases that include any other individual's or business' participation, you must respect their policies. Feel free to ask questions to clarify before appointments start or purchases are finalized. Once appointments begin or purchases are finalized, you agree to abide to the terms of entity who provides service and products.
General Disclosures: By agreeing to see Karin Johnson or any other associates she uses for therapeutic bodywork purposes, you agree to the following statements -- If you experience any pain or discomfort during this session, you will immediately inform the practitioner so that the pressure and/or strokes may be adjusted to your level of comfort. You further understand that massage/bodywork should not be construed as a substitute for medical examination, diagnosis, or treatment and that you should see a physician, chiropractor, or other qualified medical specialist for any mental or physical ailment of which you are aware. You understand that massage/bodywork practitioners are not qualified to perform spinal or skeletal adjustments, diagnose, prescribe, or treat any physical or mental illness, and that nothing said in the course of the session given should be construed as such. Because massage/bodywork should not be performed under certain medical conditions, you affirm that you have stated all your known medical conditions and answered all questions honestly. You agree to keep the practitioner updated as to any changes in your medical profile and understand that there shall be no liability on the practitioner’s part or any associates of the practitioner including businesses they work at and any related employees or independent contractors that work with and/or practitioner or said businesses should you fail to do so. You also understand that only therapeutic bodywork will be administered and practiced and any illicit or sexually suggestive remarks or advances made by you will result in immediate termination of the session, and you will be liable for payment of the scheduled appointment. Understanding all of this, you give your consent to receive care.
Custom Scheduling Fees:NOTE THIS FEE IS NOT CHARGED FOR THE TIME BEING. THIS MAY GET REINSTITUTED IN THE FUTURE TO MEET ANY CHANGES I HAVE WITH MY RENTAL AGREEMENT WITH LOCATIONS I WORK OUT OF. Custom Scheduling fee includes a base fee of $6 to $9 depending on service purchased, plus $1 for every 5 minutes of treatment. For example: 1 hr. Bodywork usually costs $65, but if done outside my normal business hours you would need to pay an extra $18, $6 base fee plus $12 for the 60 minutes treatment, for a total of $83. Custom Scheduling Fees are not included in total cost listed on online bookings. They are added at time of checkout and payment. Please call 949-443-9268 with any questions.
Working on Clients of Locations I Rent From: If you have ever booked an appointment or bought anything from a business I rent from before ever seeing me as a client, I consider you a client of that business and NOT my client. As a general rule, I do not work on clients of spas and facilities I rent rooms from at my prices if client is requesting a service that is similar enough to a service also offered at the place I rent from, unless there is a mutual agreement between the spa/facility and myself that it is fine to do so. Generally, if I am offering a service the business I rent from does not offer at the time appointment is made, there is no conflict. In cases where you buy a service from me as a private client as well as from the place I rent from, you may have to pay us separately and fill out two different Client Intake Forms. Who the appointment is booked through and who client pays may be determined on a session by session basis depending on my agreement with the business I rent from, what services were bought as well as other factors. I maintain the right to refuse service to people if so doing breeches my contract or endangers the relationship with the business I am renting from. The businesses I rent from work hard so independent therapists, like myself, and their private clients can have a safe place for bodywork at a reasonable cost. So if you have been to a facility I rent from before you ever saw me, please honor that relationship and be honest about it with me when making your appointment so I do not endanger my relationship with colleagues I rent from or my ability to see my other private clients. Thank you for your cooperation and consideration in this regard.
Cancellations, No-Shows, Late Arrivals:I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, the following policies are honored:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give me 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment. Give notice by calling 949-443-9268, otherwise you will be charged for the missed appointment.
No-shows. Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason without notification, will be considered a “no-show.” They will be charged for their “missed” appointment.
Late Arrivals. If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment. I will try to give you your full time if possible and it fits in with my schedule for the day, but this is not guaranteed. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to me and other customers, please plan accordingly and be on time.
Refunds:All Sales Are Final. No Refunds On Products And Services Sold. See Details Regarding Exchanges.
Refund Details: No refunds on products and services sold. All sales are final. Must call 949-443-9268 regarding permission for exchanging services or upgrading services which have been pre-purchased in any form including but not limited to gift certificates, packages, and series. Exchanges are not accepted for products.
Payment Failures: Any failure of payments to process successfully in full will result in the full amount originally charged plus any related service charges or fees which Karin M. Johnson and/or associated businesses and associates have paid, to be collected. At Karin M. Johnson's sole discretion, collection may be accomplished by using any payment instruments on file and usable, including but not limited to credit cards, reward programs, deposits, membership benefits, gift certificates/card, credit balances, etc. Payment in full of total balance due will be required before any further purchases or appointments may be accepted, rendered, or fulfilled unless other mutually acceptable terms are arranged. Karin M. Johnson reserves the right to use any legal means necessary to collect unpaid balances due. For any questions regarding payment issues call Karin M. Johnson at 949-443-9268.
I look forward to serving you! Call 949-443-9268 with any questions.